Info Lowongan Kerja

Sinar Mas Land

Complain Handling - BSD

Deskripsi Pekerjaan

effectively addressing and resolving customer complaints or concerns to ensure customer satisfaction.

Tugas dan Tanggung Jawab

   1. Receive, accommodate and record complaints/problems after the product handover process.

   2. Coordinate with the project PM for complaints of customer damage in their corrective actions during the contractor's retention period.

   3. Verify and check the conditions complained about by the customer to verify and alternative actions to the contractor who is still under warranty or the repair contractor after the warranty period.

   4. Monitor outstanding construction complaint.

Persyaratan

   1. Minimum Diploma's Degree in Civil Engineering or Architecture or Polytechnic majors.

   2. Minimum 3 years of working experience in construction or building maintenance field.

   3. Mastering the science of building engineering and capable of high mobility.

   4. Goals and problem solving oriented, ability to meet deadlines (result oriented).

   5. Knowledge of building materials.  

     6. Computer literate (Ms. Office, SAP, etc).

   7. Excellent coordination skills.

   8. Willing to be placed in BSD City, South Tangerang.

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